All goods supplied have to be paid for in full prior to work commencing. It is the customers responsibility to ensure all provided sizes and styles are correct, as all work created is bespoke, made to order and therefore non-refundable. Creative Eye Media is endeavour to design and deliver within the requested stated delivery timeframe, but cannot be held responsible for delays beyond our control. Creative Eye Media reserve the right to substitute a style/font/colour for another similar should it not be possible to produce the exact one ie: colour out of stock or font obsolete. All prices are plus VAT at the current rate and subject to a delivery charge.